Went in with a phone issue which they did fix. Dealt with the manager and was advised I could save money by paying with automated checking withdrawal for our phones ($70 per month savings). The manager then asked who I used for internet and what was I paying. I was on Spectrum and had concerns with AT&T as fiber was not an option so I had doubts AT&T Air would be a good choice. Well after trying out for a few weeks while keeping Spectrum I found out they were 3-4 times faster and half the price I was paying Spectrum ($70 for Spectrum- $35 for AT&T with auto pay from checking). Thank you AT&T!!
Mark Beecher
-
July 14, 2026
Very deceptive. James was a smooth talker but delivered little. None of my discounts or rebates went through with what he did, I had to do it myself. Bill came in much higher than he quoted. Other employees have been helpful. I regret switching from Verizon. I'm changing my 3 star review to a 1 star review. I was told I would not be charged $75 for a sim card when I discovered a sim card for my tablet was not installed when I fist thought I was getting my tablet activated. The next day I discoved I was charged. This store can't seem to get anything right. Now I've had to deal with AT&T for the last hour trying to get a refund.
Vanessa M
-
April 30, 2026
Chris and the entire Brownsburg team were beyond helpful and knowledgeable. They got me a GREAT deal on Internet and were so personable through the entire experience! Chris was very knowledgeable and made sure I was all set. I can’t recommend him and the staff enough!
Ample Thought
-
February 16, 2026
I didn’t even know this location has been there for as long as it has! Got a lot of help from Christopher (Chris?) who I believe is one of the in-store managers. If he isn’t, he should be. Super helpful, smart guy, who kept steering my wife and I closer and closer to the better (not necessarily more expensive) options. We both got exactly what we wanted (and how we wanted it,) and she’s very … particular about no hidden fees, knowing exactly what we’re getting and for how long, etc. So, would recommend this store if you’re in Brownsburg. Big help. Easy peasy. Ask for Christopher.
selyna Casey
-
May 04, 2026
Was having problems with customer service on phone and went into store and James fixed everything that they couldn't do. He was so patient and very knowledgeable. He was truly amazing!
Our Address
301 W Northfield Dr, Brownsburg, IN 46112, USA
Claim Listing: AT&T Store
Please Login or Register an Account to Claim Listing
Went in with a phone issue which they did fix. Dealt with the manager and was advised I could save money by paying with automated checking withdrawal for our phones ($70 per month savings). The manager then asked who I used for internet and what was I paying. I was on Spectrum and had concerns with AT&T as fiber was not an option so I had doubts AT&T Air would be a good choice. Well after trying out for a few weeks while keeping Spectrum I found out they were 3-4 times faster and half the price I was paying Spectrum ($70 for Spectrum- $35 for AT&T with auto pay from checking). Thank you AT&T!!
Very deceptive. James was a smooth talker but delivered little. None of my discounts or rebates went through with what he did, I had to do it myself. Bill came in much higher than he quoted. Other employees have been helpful. I regret switching from Verizon. I'm changing my 3 star review to a 1 star review. I was told I would not be charged $75 for a sim card when I discovered a sim card for my tablet was not installed when I fist thought I was getting my tablet activated. The next day I discoved I was charged. This store can't seem to get anything right. Now I've had to deal with AT&T for the last hour trying to get a refund.
Chris and the entire Brownsburg team were beyond helpful and knowledgeable. They got me a GREAT deal on Internet and were so personable through the entire experience! Chris was very knowledgeable and made sure I was all set. I can’t recommend him and the staff enough!
I didn’t even know this location has been there for as long as it has! Got a lot of help from Christopher (Chris?) who I believe is one of the in-store managers. If he isn’t, he should be. Super helpful, smart guy, who kept steering my wife and I closer and closer to the better (not necessarily more expensive) options. We both got exactly what we wanted (and how we wanted it,) and she’s very … particular about no hidden fees, knowing exactly what we’re getting and for how long, etc. So, would recommend this store if you’re in Brownsburg. Big help. Easy peasy. Ask for Christopher.
Was having problems with customer service on phone and went into store and James fixed everything that they couldn't do. He was so patient and very knowledgeable. He was truly amazing!