The dr in the minute clinic is pretty awesome. I really appreciate her for helping me treat my injuries that weren’t life threatening but had definite risk of infection. She was kind knowledgeable and helped me with a quick recovery!
Dean
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May 14, 2026
When I finally had a break in my 12 hour workdays, I go out of my way to CVS to get my meds. I stand in line for 15 minutes. They just installed new self service kiosks except the pharmacist still has to give you the medication so the kiosks don't save any time. In fact they waste time when the old people like the man in front of me have issues and the kiosk pulls up another patient's information and blasts it to a stranger. Then the pharmacist has to fix that too. Finally I get to the counter and do the stupid kiosk and she brings the meds and she scans them. And then she says my prescription is expired. So why did CVS just text me to pick it up??? I just waited in line for 15 minutes. I hate you guys so much
Sherri Lloyd
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June 14, 2026
I'm not sure what's going on with this location but every time I go to get refills that are scheduled ahead of time refills. This last time I had several refills of common medications and they were out of three of them and it took 4 days to get one of them.
Brandi Ison
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May 09, 2026
Worst customer service. Pretending to put me on hold to ask the pharmacist questions only to come back 10 seconds later giving me a made up answer to get me off the phone. Very rude, condescending, and had a mouth full of food chewing in my ear. It’s obvious customer service skills are a thing of the past. Go work somewhere else if you hate your job instead of taking it out on customers.
Terri Barthelmes
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July 14, 2026
Self serve checkout for cash was not working because of the penny shortage, this is BS and an inconvenience for the customers! Grocery stores and other places with self serve have firgured it out it’s time for CVS too!!! 👎
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21 W Main St, Brownsburg, IN 46112, USA
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The dr in the minute clinic is pretty awesome. I really appreciate her for helping me treat my injuries that weren’t life threatening but had definite risk of infection. She was kind knowledgeable and helped me with a quick recovery!
When I finally had a break in my 12 hour workdays, I go out of my way to CVS to get my meds. I stand in line for 15 minutes. They just installed new self service kiosks except the pharmacist still has to give you the medication so the kiosks don't save any time. In fact they waste time when the old people like the man in front of me have issues and the kiosk pulls up another patient's information and blasts it to a stranger. Then the pharmacist has to fix that too. Finally I get to the counter and do the stupid kiosk and she brings the meds and she scans them. And then she says my prescription is expired. So why did CVS just text me to pick it up??? I just waited in line for 15 minutes. I hate you guys so much
I'm not sure what's going on with this location but every time I go to get refills that are scheduled ahead of time refills. This last time I had several refills of common medications and they were out of three of them and it took 4 days to get one of them.
Worst customer service. Pretending to put me on hold to ask the pharmacist questions only to come back 10 seconds later giving me a made up answer to get me off the phone. Very rude, condescending, and had a mouth full of food chewing in my ear. It’s obvious customer service skills are a thing of the past. Go work somewhere else if you hate your job instead of taking it out on customers.
Self serve checkout for cash was not working because of the penny shortage, this is BS and an inconvenience for the customers! Grocery stores and other places with self serve have firgured it out it’s time for CVS too!!! 👎